For shippers managing global movements, customs documentation still feels like an obstacle course—slow, repetitive, and surprisingly manual. Today, nearly 44% of all customs documentation activities are still handled manually, despite the rise of advanced ERP and supply chain systems. A recent survey of 313 companies reveals that reliance on manual workflows is a key driver of delays and compliance failures—issues that can have serious repercussions for businesses striving to

Did you know that about 33 per cent of EXIM workflows are still managed manually? A study of 313 firms in the logistics control tower market shows that while overall automation is at 59 per cent, document handling is still 44 per cent manual, and compliance tasks are 40 per cent manual. In contrast, shipment tracking has a 67 per cent automation rate. This highlights the need for technological advancement in the industry. Three main obstacles to digitalisation are fragmented