Traditionally, global airlines and shipping lines permitted the pickup of imported cargo through a paper-based Delivery Order. The importer or his Customs Broker (CB) would submit a physical copy of the Delivery Order at the counter of the shipping line/airline, pay the charges, and hand over the paper copy of the Delivery Order to the warehouse operator at port/airport. However, this transaction involved manual exchange of physical copies. It also involved the importer/CB visiting offices of multiple carriers and consolidators, waiting for making payments and thereafter waiting for document approval.
Recognizing the need to ease and make this process more efficient, steps were taken by global Shipping Lines and Airlines in co-operation with warehouse operators to facilitate generation of the Delivery Order electronically in mutually agreed formats. This has enabled the entire process to be executed electronically, without the importer or CB having to visit multiple offices and waiting in the queues. Electronic Delivery Order (eDO) has been regarded as a crucial trade facilitation measure since its introduction in year 2015. It has resulted in complete elimination of physical copy of Delivery Order supporting paperless trade initiatives.
With implementation of Kale Logistics’ eDO platform, global Shipping Lines and Airlines are able to issue Electronic Delivery Order at the earliest possible time. This has resulted in improvement on shipment dwell time, control on transactions, and elimination of cash transactions. Moreover, elimination of human intervention has also enabled to curb possibility of errors/malpractices.
Kale’s eDo system promises the following business benefits: